Appearance
S7 E1 – S7 E8
Job Title
General Manager
First Words
(to Duffy) Yes I wasn’t going to be a moment
Background
Kate Miller was almost too kind and sympathetic for her role as General Manager. Under the watchful eye of her boss Simon Eastman, she was paid to make unwelcome decisions with hospital staff – but keen to be their friends and get along with them, so was still left feeling alienated and unable to help them due to the low budgets passed on to her.
As she arrives in S7 E1, she already feels the wrath of Duffy who mistakes her for a relative using the ambulance bay instead of the car park. In S7 E2, Kate decides to shadow a night shift to gain experience in A&E. In S7 E3, Kate discusses hospital budgets with Charlie and Julian – she seems enthusiastic to help, but they are used to management promises and are reluctant to share her enthusiasm. She also gets a complaint from the friend of a patient who dies, after having previously come to A&E twice before. In S7 E4, Kate finds £8,000 discrepencies with the hospital budget – Charlie is not happy to spend the shift sorting it out, only to find out it was a written error. In S7 E5, Kate agrees to let Charlie having agency nurses, though he believes it doesn’t solve the ultimate problems. But next episode in S7 E6, after Simon discovers she has employed the nurses, warns her to keep within her budget. Kate ends up feeling demoralised. In S7 E7, Simon again tells her off for keeping on the nurses and she faces a review. Charlie says he will support her. In S7 E8, Kate is happy when she gets funding for the new triage, but she is called out infront of Simon and is told to leave. He moves her to another department working in Community. He takes over her position and immediately gets rid of the agency nurses. Staff are angry and sad to see Kate leave.
Memorable Moments